Returns & Exchanges

At Muse Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your Muse Beauty account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.

  • 2.
    Prepare Your Package

    Securely pack the products in their original packaging, ensuring that all seals are intact and any promotional gifts are included to avoid processing delays.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.