Returns & Exchanges
At Muse Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Muse Beauty account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
- 2.Prepare Your Package
Securely pack the products in their original packaging, ensuring that all seals are intact and any promotional gifts are included to avoid processing delays.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.