Frequently Asked Questions

Everything you need to know about your Muse Beauty experience.

Are Muse Beauty products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products for a full refund or store credit.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

Are your skincare products suitable for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test or reviewing the full ingredient list if you have specific allergies.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.